Champlain Fleet Club Website Privacy Statement
Through this website CFC will collect information that can identify you, such as your name, address, telephone number, e-mail address, and other similar information (“Your Information”) when it is voluntarily submitted to us (however, see discussion below about “IP Addresses” if you have a broadband connection). We will use Your Information to respond to requests you may make of us, and from time to time, we may refer to Your Information to better understand your needs and how we can improve our website and our membership services. We may also use Your Information to contact you and/or provide you with general information about our services. We may also enhance or merge Your Information with data obtained from third parties for the same purposes.
Any other information transferred by you in connection with your visit to this site (“Other Information” – that is, information that cannot be used to identify you) may be included in databases owned and maintained by CFC LLC or its agents. CFC retains all rights to these databases and the information contained in them. Other Information we collect may include your IP Address and other information gathered through our weblogs and cookies (see below).
This website may use a technology called a “cookie.” A cookie is a piece of information that our webserver sends to your computer (actually to your browser file) when you access a website. Then when you come back our site will detect whether you have one of our cookies on your computer. Our cookies help provide additional functionality to the site and help us analyze site usage more accurately. For instance, our site may set a cookie on your browser that keeps you from needing to remember and then enter a password more than once during a visit to the site.
This website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a “dynamic” address). Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable. This is because with some broadband connections your IP Address doesn’t change (it is “static”) and could be associated with your personal computer. We use your IP address to report aggregate information on use and to help improve the website.
You should be aware that this site is not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18.
Areas of this website that collect Your Information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in Internet Explorer release 3.0 and above).
How to Contact Champlain Fleet Club (CFC)
Personal Information that We Collect
Types of Personal Information We Collect: We may request, collect and store personal information about you that includes:
-Your name -Your postal address -Your electronic mail address -Your telephone number -Your credit card or debit card information
We may also collect information that is not personal information, such as information about the type of boat your prefer or use most often.
Voluntary Customer Surveys: We may conduct business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us improve the services we offer and how we provide them to you. Personal information and responses to the survey will remain confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.
We may take the information we receive from individuals responding to our customer surveys and aggregate it with the responses of other customers to create broader non-personal or aggregated responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We may then use the aggregated information to improve the quality of our products and services and to develop new products and services. This aggregated information may be shared with third parties as it does not contain personal information.
Effect of Providing Personal Information
Champlain Fleet Club Does Not Share Your Personal Information
CFC does not rent or sell your personal information for marketing by any third parties on their behalf. CFC does not engage in any form of ‘spam’ email or unsolicited telemarketing. Your personal information will only be used by CFC and its representatives in response to your requests for assistance or to process your product orders, with the following exceptions:
(2) We may share Your Information with agents, contractors or partners of CFC in connection with services that these individuals or entities perform for or with CFC These agents, contractors or partners are restricted from using this data in any way other than to provide services for CFC or services for the collaboration in which they and CFC are engaged. We may, for example, provide your information to our partner Marinas for the purpose of contacting you regarding parking or items left in a boat or at the Marina.
While we try to protect the integrity and security of our network and systems, we cannot and do not guarantee that our security measures will prevent unauthorized third-parties (often called “hackers”) from obtaining personal information without permission. We will use all reasonable efforts to protect your personal information on our internal systems, but hackers or other unauthorized persons may obtain access to your personal information without our permission.
The security of your financial information (i.e., credit/debit card information) is important to CFC. We encrypt your financial information in transit between your computer and our computer using the Secure Socket Layer protocol (“SSL”) with an encryption key length of 128 bits. Once your financial information reaches us, it resides on a server that is guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet.
Cautions and Warnings
Please exercise caution when submitting personal information online. It is your responsibility to maintain the security of your passwords and other financial and personal information. Your usage of this site constitutes an acknowledgement and assumption of these risks.
Although CFC asks for your personal information on this web site in connection with providing you with products and services, CFC will not ask you for any personal information in any emails. CFC may send you electronic mail messages in accordance with United States law, but you should not respond to any electronic mail messages asking for your personal information, especially if the messages ask for your passwords or credit/debit card information. These messages are often called “phishing,” and they are designed to steal personal information for identity theft and other bad purposes.
Champlain Fleet Club LLC reserves the right to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner, effective upon posting the revised version of this policy on this web site.